In response to the occasional need for outside expertise with radio or network systems, including router advanced configuration and security settings, below we provide a list of contacts available on a paid fee basis directly arranged by and between you and the provider. At your option this can assist you with advice, or in rare cases on-site technical service needs. In every case having a confirmed and active Ethernet connection available to plug in the PodRunner® will be a prerequisite for any type of remote or on-site help. After you can assure and have tested your connection to the internet (using another device besides the PodRunner®) we recommend you contact one of the providers below, or find a local equivalent to help you with implementation needs.
LMR (Radio) Support
Newman RF Services
Dan Newman, COML certified
Email Dan Newman
IP Networking Support
Tech Support to Your Door – National Coverage
ViaSat Data Services Support
Call the support phone number of the data plan service provider you chose for your system.
Support is not provided directly by ViaSat.
Winegard Satellite Systems Support
- Select VSAT Satellite Support from the menu
- Know your model number (typically a WV750)