In response to the occasional need for outside expertise with radio or network systems, including router advanced configuration and security settings, below we provide a list of contacts available on a paid fee basis directly arranged by and between you and the provider. At your option this can assist you with advice, or in rare cases on-site technical service needs. In every case having a confirmed and active Ethernet connection available to plug in the PodRunner® will be a prerequisite for any type of remote or on-site help. After you can assure and have tested your connection to the internet (using another device besides the PodRunner®) we recommend you contact one of the providers below, or find a local equivalent to help you with implementation needs.
LMR (Radio) Support
Newman RF Services
Dan Newman, COML certified
Email Dan Newman
(530) 521-8249
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IP Networking Support
Expedition Communications
Tech Support to Your Door – National Coverage
(800) 311-7002
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Cradlepoint Support
Cradlepoint.com
(855) 813-3385
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ViaSat Data Services Support
Call the support phone number of the data plan service provider you chose for your system.
Support is not provided directly by ViaSat.
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Winegard Satellite Systems Support
- Select VSAT Satellite Support from the menu
- Know your model number (typically a WV750)
(877) 704-1112